Frequently Asked Questions

Can I track my order?

Upon placing an order you will be emailed a receipt as proof of purchase, you will also be sent an email when your order has been dispatched.

Please keep these emails safe and refer to them should you need to contact us concerning any aspect of your order.

If you have received an 'Order Dispatch' notification and are concerned that your order has not arrived, please contact us as soon as possible on
+44 (0)1625 869 966 or email us at sales@footessentials.co.uk. We are open Monday - Friday 9:00-17:00.

All orders are dispatched by Royal Mail First Class.