Frequently Asked Questions
- How do I purchase Footessentials goods online?
- What are your payment options?
- How much is postage and packing?
- How long does delivery take?
- What happens if an item I have ordered is out of stock?
- Can I track my order?
- What is your returns & exchange policy?
- What online security measures do you take?
- How can I contact you if I have a question about an order or product?
- Tax information
- How are Essential Oils applied?
- Can I use Essential Oils if I suffer from diabetes?
- Can any of your Essential Oils be used on broken or open skin?
- Can I use Essential Oils if I have skin allergies or asthma?
- Are there any contradictions from the use of Essential Oils with any prescribed medications or conditions?
- Can 'Warm that Sole' Essential Oil be used with severe circulatory problems?
- If I have used 'Ditch that Itch' Essential Oil for athletes foot how long after the infection has cleared do I need to keep using the oil?
- Is it necessary to file the nail surface before and whilst using 'Nourish that Nail' Essential Oil?
- Is it necessary to use a pumice stone or emery before applying Banish that Blotch' Essential Oil to a site?
- Can I use the Essential Oils if I like the smell and the feel of them even if I have no condition to treat?
What are your payment options?
We accept the following Credit / Debit cards:
- American Express
- JCB Maestro/Switch
- Mastercard
- Visa
- Visa Debit
- Visa Electron
We're sorry, we do not accept:
- Cheques
- Postal Orders
Important Information
For your security and to avoid any fraudulent transactions, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
We work closely with SECPay to protect your personal and payment details by taking steps designed to keep them secure. If you think your credit or debit card has been used fraudulently, you must notify your card provider in accordance with its reporting rules and procedures.
For information on how we use any personal information you give, please read our privacy policy and terms and conditions.