Frequently Asked Questions
- How do I purchase Footessentials goods online?
- What are your payment options?
- How much is postage and packing?
- How long does delivery take?
- What happens if an item I have ordered is out of stock?
- Can I track my order?
- What is your returns & exchange policy?
- What online security measures do you take?
- How can I contact you if I have a question about an order or product?
- Tax information
- How are Essential Oils applied?
- Can I use Essential Oils if I suffer from diabetes?
- Can any of your Essential Oils be used on broken or open skin?
- Can I use Essential Oils if I have skin allergies or asthma?
- Are there any contradictions from the use of Essential Oils with any prescribed medications or conditions?
- Can 'Warm that Sole' Essential Oil be used with severe circulatory problems?
- If I have used 'Ditch that Itch' Essential Oil for athletes foot how long after the infection has cleared do I need to keep using the oil?
- Is it necessary to file the nail surface before and whilst using 'Nourish that Nail' Essential Oil?
- Is it necessary to use a pumice stone or emery before applying Banish that Blotch' Essential Oil to a site?
- Can I use the Essential Oils if I like the smell and the feel of them even if I have no condition to treat?
What online security measures do you take?
PayPal deliver one of the most secure payment platforms in the world. After more than a decade as the leader in online payments, they've learned a thing or two about keeping your information safe.
PayPal use fraud prevention technology that monitors transactions for suspicious activity. They have a team of over 2,000 specialists including former law enforcement officials, working to protect you from fraud and identity theft.
Safeguarding your financial and personal information is one of our most important priorities. That's why PayPal automatically encrypt all sensitive information sent between your computer and their systems, ensuring your information is kept private.
When registering or logging in to PayPal, they verify that your Internet browser is running Secure Sockets Layer 3.0 (SSL) or higher. Information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available). PayPal store your personal information and ensure it's heavily guarded, both physically and electronically. To further safeguard your debit and credit card numbers and your bank account details, we do not directly connect our firewall-protected servers to the internet.